Multi-Currency Settlement and Exchange Rate Explanation

Base Currency and Display Currency

The platform uses RMB (CNY) as the base currency to calculate factory costs, then converts the price based on the display currency you select, making it easy for you to evaluate procurement costs in a familiar currency.

How Exchange Rates Are Determined

  • Exchange rates fluctuate in real time with the market;
  • Prices are based on the rate locked at the time of actual order or settlement;
  • Alipay transactions are settled in RMB, while other channels are settled in the corresponding available currency.

Exchange Rate for Refunds

Refunds are processed in the original payment currency. When cross-currency conversion is involved, due to exchange rate fluctuations and payment institution rules, the amount received may differ from the original payment amount. The platform will not make up for or recover such differences.