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Categories「退换货与售后」 · Total 2 articles
- Return, Exchange and Refund PolicyFull refund before purchase; after purchase, subject to supplier policy; international shipping fees are generally non-refundable once shipped. Refunds are generally returned via the original payment method, exchange rate differences may apply.
- What to Do If You Receive a Defective or Wrong ItemInspect the goods upon delivery and keep unboxing photos/videos; for confirmed quality issues, wrong or missing items, or compensable damage, we will arrange reshipment, exchange, or refund.
