What are the components of the order price? Are there any hidden fees?

We want every order you place to be completely transparent. Here we break down the possible costs involved in cross-border proxy orders so you can plan ahead.

Costs mainly consist of three parts

  1. Product price: The cost of the item itself, displayed in the currency you choose—what you see is what you pay.
  2. International shipping: Calculated based on package weight, volume, destination country, and selected shipping method when submitting consolidated shipping. The quote will be clearly shown before checkout.
  3. Destination country customs duties: Determined by local customs according to the destination country's policies, usually borne by the recipient, and not included in our quoted price.

About exchange rates

When you choose a currency other than CNY, the product price is converted at the system exchange rate. The converted price is the final settlement amount, and no additional exchange rate fees are charged at checkout.

Are there hidden fees?

No. Product prices and shipping fees are clearly listed before placing an order and before consolidated shipping settlement. The only possible additional cost upon delivery is destination country customs duties, which depend on local policies and cannot be pre-collected or waived by us.

If you have questions about the fee details of a specific order, you can check the order details or contact customer service for an itemized explanation.